General
Welcome to Omzo. By accessing our website and purchasing our products or services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our website or engaging in a transaction.
Products and Services
Omzo specializes in providing Telehealth consultations and appointments for GLP-1 and Tirzepatide prescriptions. Our services include:
- Initial Consultation – GLP-1:
Originally priced at $349, currently offered at $199 for the first month. This package includes the Telehealth consultation, prescription, GLP-1 medication, shipping, and ongoing medical support if needed. - Follow-Up Consultation – GLP-1:
Priced at $349. This package includes the Telehealth consultation, prescription, GLP-1 medication, shipping, and ongoing medical support if needed. - Initial Consultation – Tirzepatide:
Originally priced at $449, currently offered at $349 for the first month. This package includes the Telehealth consultation, prescription, compounded Tirzepatide medication, shipping, and ongoing medical support if needed. - Follow-Up Consultation – Tirzepatide:
Priced at $449. This package includes the Telehealth consultation, prescription, compounded Tirzepatide medication, shipping, and ongoing medical support if needed. - Initial Consultation – Ozempic:
Priced at $1,299 for the first month. This package includes the Telehealth consultation, prescription, Ozempic medication, shipping, and ongoing medical support if needed. - Follow-Up Consultation – Ozempic:
Priced at $1,299. This package includes the Telehealth consultation, prescription, Ozempic medication, shipping, and ongoing medical support if needed. - Initial Consultation – Zepbound:
Priced at $1,399 for the first month. This package includes the Telehealth consultation, prescription, Zepbound medication, shipping, and ongoing medical support if needed. - Follow-Up Consultation – Zepbound:
Priced at $1,399. This package includes the Telehealth consultation, prescription, Zepbound medication, shipping, and ongoing medical support if needed.
Legal Restrictions
Our products and services are available only within the 50 states of the United States of America. We are not authorized to sell or ship to any other territories or countries. Any sale outside the U.S. is strictly prohibited.
Refund Policy
Omzo is committed to transparency and fairness in all aspects of our service. Please carefully review our refund policy below.
Refund Eligibility
Refunds are granted only under the following circumstances:
- Medical Disqualification by Provider:
A full refund will be issued if an Omzo medical provider determines during the initial consultation that a patient is not medically eligible for treatment.
Important Note: If the disqualifying criteria or medical condition was knowingly omitted or misrepresented in the initial qualification questionnaire, you will not be eligible for a refund. - Billing Error:
A full refund will be issued in cases where a billing error occurred due to a processing mistake by Omzo, such as a duplicate or incorrect charge.
Non-Refundable Situations
- Prescription medications are non-refundable once the initial medical intake has been submitted.
- Supplements are non-refundable once payment has been made.
- Subscription cancellations prevent future charges but do not refund prior charges.
Refund Request Requirements
Refund requests must be made within 28 days of the original payment date and submitted in writing to support@omzo.com or via our physical mailing address. Requests submitted after 28 days or through other channels will not be honored.
Acknowledgment
By purchasing any Omzo product or service, you acknowledge and agree to the terms of this refund policy.
Transaction Currency
All transactions are conducted in United States Dollars (USD).
Export Restrictions
Omzo products are only available to customers residing in the 50 U.S. states. No international orders will be accepted or shipped.
Delivery Policy
Upon approval of the prescription during the Telehealth consultation, compounded medication will be shipped within 48 business hours. Shipping cannot be canceled or modified once dispatched.
Consumer Data Privacy
Omzo respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for additional details.
Payment Security
We use industry-standard security measures to protect your payment information. Omzo accepts the following payment methods:
- MasterCard
- Visa
- American Express
- Discover
We do not store any payment card details.
Promotions
Any promotions offered by Omzo will have their own specific terms and conditions, which will be clearly outlined at the time of the promotion.
Governing Law
These Terms and Conditions are governed by the laws of the United States and the state in which Omzo operates.
Mobile Terms of Service
MetaFit Pharma Solutions LLC
The MetaFit Pharma Solutions LLC mobile message service (the "Service") is operated by MetaFit Pharma Solutions LLC. Your use of the Service constitutes your agreement to these Mobile Terms.
By consenting to you agree to receive recurring messages, including service-related and promotional messages. Message frequency varies. Message and data rates may apply.
For help, text HELP or email support@omzo.com.
We respect your right to privacy. Please review our Privacy Policy for details on how personal information is collected and used.