OMZO

PRIVACY POLICY

Last Updated: November 19, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.


IMPORTANT NOTE: Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with health care services in accordance with HIPAA.

I. Introduction

This Privacy Policy describes how Omzo collects and uses Personal Data about you through our website and through email, text, and other electronic communications between you and Omzo.

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Platform.

This Privacy Policy does not apply to third-party websites, applications, or content.

II. Information We Collect About You and How It's Collected

Information About You and Your Health Care Treatment and Payment

  • Personal Information such as name, address, email, phone number, billing information, eligibility information, and other identifiable data.
  • Health-related information, including clinical history and condition.
  • Information about your device, internet connection, and usage.
  • Information about your inquiries, demographics, or interests.
  • Any other information we request.

We collect this information:

  • Directly from you.
  • Automatically as you navigate the Platform.
  • From third parties such as medical providers and service partners.

Information You Give to Us

  • Information provided when browsing or using the Platform.
  • Information submitted during registration or account creation.
  • Payment information processed via third-party payment processors.
  • Communications and correspondence with us.
  • Information posted publicly, such as testimonials.
  • Your search queries on the Platform.

Automatically Collected Information

  • Details of your visits, traffic data, logs, date/time, and frequency.
  • IP address, operating system, browser, and referring URLs.
  • Information collected through cookies and tracking technologies.

Cookies may be used to improve functionality, track preferences, and personalize your experience. You may disable cookies, but some features may not work properly.

Third-Party Tools

  • Payment processors such as Stripe or QuickBooks.
  • Analytics tools to track performance and errors.
  • Pixel tags or web beacons for behavior analytics.

Information We Receive From Other Sources

  • Information from other websites or services you use.
  • Information from analytics providers and advertising networks.
  • Information from healthcare providers.

III. How We Use Your Information

  • To process registration and transactions.
  • For treatment, payment, and healthcare operations.
  • To communicate with you about services and updates.
  • To administer your account and process payments.
  • To operate and improve the Platform.
  • To respond to inquiries and provide support.
  • To create de-identified or aggregated data.
  • To measure communication effectiveness.
  • To enhance security and prevent fraud.
  • To develop new products and services.
  • To notify you of changes.
  • To enforce terms and legal obligations.
  • For any purpose with your consent.

IV. Disclosure of Your Information

  • For treatment, payment, and healthcare operations.
  • To service providers supporting Platform operations.
  • To medical providers involved in your care.
  • To Omzo employees, affiliates, and related entities.
  • To third-party payment processors.
  • To marketing and advertising partners.
  • To comply with legal obligations.
  • To protect rights, property, or safety.
  • In case of business restructuring or sale.
  • With your consent.
  • De-identified information may be shared without restriction.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

V. Options About How We Use and Disclose Your Information

  • You may disable cookies through your browser.
  • We do not respond to "Do Not Track" signals.

VI. Data Security

We use reasonable measures to protect your Personal Information. However, no method of transmission over the Internet is completely secure. You are responsible for keeping passwords confidential.

Your PHI may be stored unencrypted on your mobile device, despite safeguards implemented by Omzo.

VII. Third-Party Platforms

Our Platform may link to third-party websites. This Privacy Policy does not apply to those websites. Please review their privacy policies before using them.

VIII. No Services to Persons Under 18

Omzo does not knowingly provide services to minors under 18.

IX. California Resident Privacy Rights (CCPA)

If you are a California resident, you may have the following rights:

  • Right to Know
  • Right to Deletion
  • Right to Opt-Out of Sale
  • Right to Non-Discrimination

Requests may be submitted to: support@omzo.com

You may also designate an authorized agent with proper documentation.

For cookie-based opt-outs, use the "Do Not Sell My Personal Information" link on our website: www.omzo.com

X. Revisions to Our Privacy Policy

We may update this Privacy Policy at any time. The revised version will be posted on this page with the updated date.

XI. Contact Information

If you have questions, contact us:

Omzo

16192

Coastal Highway, Lewes, Delaware 19958, County of Sussex

support@omzo.com

www.omzo.com